General Terms and Conditions

Art. 1 DEFINITIONS
Art. 2 OBJECT OF THE SERVICE
Art. 3 SALE OF PRODUCTS
Art. 4 DELIVERY
Art. 5 CUSTOMER DUTIES
Art. 6 PRICING POLICY AND PAYMENTS
Art. 7 LIABILITY
Art. 8 COPYRIGHT
Art. 9 RIGHT TO CANCEL
Art. 10 NOTIFICATION OF CHANGES RESTITUTION
Art. 11 CONTRACTUAL RESOLUTION AND DEFEASANCE CLAUSE
Art. 12 PRIVACY

Art. 1 DEFINITIONS
• “ Site ” means the website www.merchandisingplaza.com dealing with any kind of merchandise items.
• “ Client ” means any person who purchase an item on the website, agreeing to the terms and conditions below.
• “merchandisingplaza” is managed by Bookingshow S.p.A. a company with VAT number n. 03376920710 Via di Motta della Regina snc - 71100 Foggia (FG) - Italia - Tel. +39 0881 707373
• “ Order ” is the form used to place an order, filled in by customer on the website.
• “ Products ” are the goods on sale on the website, according to general terms and conditions.
• “ Personalized products ” are the goods made upon specific request of customer.
• “ Price ” is the quantity of payment for the sell of goods.
• “ Contract ” is a distance contract which concerns any sell of products, according to General Terms and conditions.
• “ Notice of Right to Cancel” is the form that must be filled out and sent to Bookingshow in case of Cancellation of purchase .
• “ Return Form” is the form that must be filled out and sent to Bookingshow in case of faulty goods.

Art. 2 OBJECT OF THE SERVICE
Merchandising is an established brand of certain products and services commercializing other products, such as gadgets or consumer goods. The online purchasing system merchandisingplaza gives user the possibility to buy the whole merchandise he/she wants staying completely relaxed at home and choosing a product among those available in the catalogue.

Art. 3 SALE OF PRODUCTS
• Products are on sale according to terms and conditions provided for the Contract provided on the website at the time of placing an order. Products can be purchased only online by the automated procedures of merchandisingplaza. Any attempt to purchase and/or book by e-mail, fax or any other means will not be accepted.
• According to the present agreement, this is considered concluded and accepted by both the parties only in the moment in which products will be delivered to the Customer from Bookingshow Spa.
• Personalized Products are created on demand depending on the options selected on our website. These products are excluded from return and refund policy.
• Prices and Products can undergo change, without notice.
• There are no restrictions about the number of Products you can purchase on each transaction (except limited availability).
• For your enquiry help desk service is available on the Website in the section “CONTACTS” and “FAQ” or via e-mail at the following address customercare@merchandisingplaza.com; this is the only means of support.

Art. 4 DELIVERY TIMES AND POLICY
• All orders are sent out by a Courier Service to the delivery address.
• Delivery times of the items: shipping are based on times indicated by manufacturers and/or distributors and available on the “Product Profile” under the heading “Availability”. Delivery times are indicative and not binding to Bookingshow.
• In case of unavailability of one or more Products after the Order, Bookingshow can proceed to the shipping of the other products ordered by Customer. Partial delivery shall be considered valid and it does not give customer the right neither to refuse the delivery nor to any compensation.
Further information can be found in the section “Delivery”.

Art. 5 CUSTOMER’S DUTIES
• To purchase any of our Product, Customer need to register to the Site, in order to give us the data required not only to dispatch the Order but to the shipping/delivery of the Products. Registration is for free.
• You are not allowed to enter false and/or fictitious data required during the registration procedure; personal information and e-mail address must be your own personal details and not of any other person or false.
• Customer will pay the Price of the purchased Products (including shipping charge) and will store a copy of the purchase confirmation sent by Bookingshow to the e-mail address given by Customer during the registration.
• By completing a purchase you hereby acknowledge and agree that you have read and consent to the present General Terms and Conditions of Purchase.

Art. 6 PRICES AND PAYMENTS
• The Prices expressed in Euros are comprehensive of the Value Added Tax (V.A.T ) in force for the concerning products categories.
• Delivery charge is included In the final cost of the order.
• Products can be paid with Credit Card or Cash on Delivery ( Italy only). Accepted Credit Cards : Visa, Visa Electron, Mastercard, Bankpass, Postepay.
Further information can be found in the section “Payments”.

Art. 7 LIABILITIES
• Bookingshow is not responsible for delays in carrying out duties, according to the Agreement, if this delay has been caused by a force majeure.
• Bookingshow is not responsible for any potential fraudulent and illegal use of credit cards upon the payment of the purchased products by a third party. Bookingshow is never able to know the credit card number of the Customer or rather the 16 numbers identification code. This code is transmitted directly to the bank management services through the opening of a protected connection.

Art. 8 COPYRIGHT AND BRANDS
• Brands, logos and any other particularities that are in the Site belong to their respective owners.
• Usage of brands, logos and any other particularities (including reproduction on other websites) is prohibited unless expressly stated otherwise.
• The materials displayed on the website (text, graphics, animatation and images) are protected by copyright .

Art. 9 RIGHT TO CANCEL
The purchase of Products via the Internet Is regulated by Distance Selling Regulations (n. 206 – 06/09/2005). The aim of the law is the right to cancel, or rather the possibility for the Customer to return the item purchased and obtain the refund of expense incurred.
• In accordance with Law the Customer can make use of the faculty of recess filling out, within 10 (ten) days of receiving the goods, the “cancellation” form is available on the WebSite
• The right to cancel can be exercised only by natural persons who purchase goods with the aim referred to their professional activities.
• To exercise the right to cancel it is required to give the item back to the address indicated by Bookingshow for return the Products purchased.
• The right to cancel has not validity when the Product is returned not undamaged, or rather in case of: use of the product even if limited, lack of components of the product (e. g.: accessories, manuals,…) or the original packaging, lack of labels for clothing, damage of the product. Bookingshow will accept goods reserving the right to ascertain that products are undamaged and with their original packaging.
• Customers will be responsible for delivery charges of the Product .
• The refund of the purchase will take place within 30 (thirty) days from the receipt of the goods, upon verification that the item is undamaged.
• The refund does not include delivery charges, the expenses incurred for the first purchase and those incurred for the return.
• The right to cancel and therefore the refund cannot be exercised on Customized Products.

Art. 10 REPLACEMENT
In case of faults noticed on the Product purchased, of difference from items ordered or of damaged goods, the Customer, within 10 (ten) days from the receipt of the goods, may begin the “Returned for Replacement” procedure entering the website and filling out the form.
• The Customer must send the products purchased with the original packaging to the address indicated by Bookingshow. Delivery charges of the Product are at customer’s expenses.
• Bookingshow reserves the right to accept the customer’s request verifying, once receipted the goods, the motivations indicated in the form.
• In case of acceptance of the request, Bookingshow, will replace the product and send it at their own expenses.

Art. 11 CONTRACTUAL RESOLUTION AND DEFEASANCE CLAUSE
• Bookingshow has the faculty to resolve the Agreement stipulated giving simple communication to the Customer indicating motivation; in this case the potential amount of money already paid is refunded back to the Custormer.
• It is excluded any right for the Customer to be compensated for the damage, as well as any contractual or extra contractual responsibility for direct or indirect damages to persons and/or things, caused by failure to accept the Order, even in a partial way.

Art. 12 PRIVACY
The data communicated by the Customer during the execution of the Contract are processed in compliance with the dispositions of Lgs. Decree 2003 n. 196 of “Protection of the personal data”.
For any other information consult the section “PRIVACY”.

Art. 13 IDIOM
The Contract of Sale is written in more languages: Italian, French, Spanish and English. In case of difference in the translation, will prevail the version in Italian language.

Art. 14 COURT’S JURISDICTION
The Contract will be governed and interpreted in compliance with the Italian laws.
For any contestation concerning or deriving from the Contract, it will be competent:
a) the Court of the place of residence or domicile of the Customer, if the Customer is a consumer according to the law;
b) via exclusive right the Court of Foggia, Italy, in any other case.