Where is my order?
Log in to your account, go to "My Orders" and click on your order to check the shipping status .
Track the delivery by Email: as soon as your order is dispatched from our warehouse, you will receive an email to confirm that it is on its way. This will include a tracking number (if available) so that you can track the current status of your order.
How do I place an order on MerchandisingPlaza?
How do I pay?
At MerchandisingPlaza you can choose between different payment methods :
For further information, see the accepted payment methods page.
Which size should I choose?
Please note that size is specified by the manufacturer. Some brands and products fit a bit differently to standard sizes . Before placing a order, find your perfect fit by clicking on the "Size Chart" .
Can I exchange my item?.
If you want to exchange your product, please fill out the "Return/Exchange Procedure" .
Once we receive your package and check the perfect condition of the merchandise, we will process the exchange. Please note that exchange will take some days after we have received the goods to be processed
For further information please see our Terms and Condition.
Can I return my item?
If you want to return your product, please fill out the"Return/Exchange Procedure".
Once we receive your package and check the perfect condition of the merchandise, we will process the refund. Please note that refund will take some days after we have received the goods to be processed.
For further information, please see our Terms and Conditions.
Ho do I contact your customer service?
For any further question, you can contact our Customer Service at this page.
We will reply as soon as possible!